Frequently Asked Questions
Everything you need to know about your Fleur du Mal experience.
How do I determine my correct size?
We provide a comprehensive size guide on each product page. Our collections follow standard US sizing, but for specific fit advice regarding our corsetry or bodysuits, please contact our fit specialists.
What is your return policy?
We accept returns on unworn, unwashed items with all original tags and hygiene liners attached within 30 days of delivery. Please note that certain sale items may be marked as final sale.
When will my order ship?
Standard orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number. Delivery times vary based on your selected shipping method.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on your delivery location and order value.
How should I care for my silk and lace garments?
To preserve the delicate nature of our fabrics, we recommend hand washing in cold water with a gentle detergent or professional dry cleaning. Always avoid the tumble dryer.
Can I modify or cancel my order after it has been placed?
Because we aim to process orders as quickly as possible, we can only make changes or cancellations within 30 minutes of order placement.